FAQ

 What's inside my Teacher Collective Gift Box?

Your gift box contains beautifully curated items for teachers, by teachers. All items are of the highest quality, and showcase the amazing talent of Australian teacher-sellers and Australian small businesses.

The contents of the gift box change every month, with some goodies for your classroom and some things just for you!

If you want to get a little a taste of what's to come, make sure you check out the product description where there will be links to the sellers involved that month. 

Also check our instagram @teacher.collective for clues in the lead up to dispatch! 

 Who is the gift box for?

Gift boxes are made for women. Products are suitable for all teachers K-12, including pre-service teachers!

 When will my gift box arrive?

All gift boxes are posted in the first week of the month, i.e. January Boxes will be dispatched by the 7th of Jan! Here's how it works:

 What steps are you taking to be environmentally friendly and sustainable?

Packing filler: When necessary, our gift boxes are packed with 'wood wool' - a biodegradable and chemical-free packing filler. Our wood wool is untreated and sourced from a sustainable farm in New Zealand. 

Boxes: All gift boxes are made with planet friendly soy-based ink and are made from at least 50% post-consumer content. All boxes are biodegradable and recyclable.

Mailer Bags: We only use plant-based bags that are biodegradable and compostable. No home compost? No problem! All mailers decompose in landfill in under 2 years, leaving no chemical waste.

Products: All products are selected thoughtfully with a focus on eco-friendly practices. 

 Why is the Gift Box a whole $49?!

The Teacher Collective sources the best quality products from teachers and small businesses around Australia. We care about supporting this community, and are passionate about championing small businesses. While other gift box companies may offer lower prices, our gift boxes support Australian teacher-sellers and ethical manufacturing.

Also, don’t forget boxes always contain between $90 - $100 worth of goodies - so you’re always in for a great deal!

 Will I only receive items that match my colour preference?

Colour preferences are only observed when personalised items are included in our boxes, for example the personalised pencils included in our May Collection. Personalised items are only included a few times a year, as manufacturing and packaging time is delayed significantly when including custom orders.

 Unfortunately, in months without personalised items, it is not possible to adhere to your colour preferences, and items / colours will be included at random.  

 How does the Teacher Subscription work?

To ensure you never miss out on a box or a good deal, we offer a monthly subscription. When purchasing a subscription, you will receive a gift box every month with a discount of 10%. There is a minimum sign up period of 3 months. After 3 months, the subscription will automatically continue, however you will then be able to cancel.

The purchase cost will be deducted from your nominated bank account between the 1st and 3rd of every month. For example, if you purchase your subscription on the 13th of January the initial cost will be deducted on that day, then all subsequent deductions will occur between the 1st and 3rd of the month thereafter.

Sign up to our monthly subscription HERE!

 How do I manage my subscription?

Manage your subscription here: https://theteachercollective.com.au/account/login

1. Create a customer account, with the same email you first subscribed with.

2. Verify your account through a link sent by email

3. Through your account you can

- Pause your subscription

- Cancel your subscription (after the minimum 3 month sign up)

- Update credit card details

- Update your billing and shipping address

*If you have any difficulty accessing your customer account, please get in contact, we're happy to help!

 What happens if there are insufficient funds in my account?

If you have signed up for a subscription and there are insufficient funds in your account when automatic payments are scheduled, your order will not be processed. Our system will try again 2 more times, every 24 hours. After this time, if there are still insufficient funds, your subscription will be paused. 

Please note that if there are insufficient funds in your account, boxes may sell out and you may miss out!

 Who are the people behind The Teacher Collective?

The Teacher Collective is run by Jess and Tim, with the help of their sidekick pup, Monty!

Jess is a Year 5 GATS teacher in Sydney's North Shore, and Tim is a high school History and English teacher in Western Sydney.